Comments on: Web host mishaps: Account cancellation http://stereointeractive.com/blog/2010/02/21/web-host-mishaps-account-cancellation/ Development Blog Tue, 07 Sep 2010 10:31:10 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Lawrence Krubner http://stereointeractive.com/blog/2010/02/21/web-host-mishaps-account-cancellation/comment-page-1/#comment-538 Lawrence Krubner Thu, 25 Feb 2010 03:16:52 +0000 http://stereointeractive.com/blog/?p=425#comment-538 I hear what you are saying. The first time a hosting company really screws up, it is always sort of a shock. I hear what you are saying. The first time a hosting company really screws up, it is always sort of a shock.

]]> By: Scott Meves http://stereointeractive.com/blog/2010/02/21/web-host-mishaps-account-cancellation/comment-page-1/#comment-535 Scott Meves Wed, 24 Feb 2010 07:19:48 +0000 http://stereointeractive.com/blog/?p=425#comment-535 Sorry it took so long for your comment to show up! It got flagged as spam (too many dollar signs? I never quite understood how askimet worked...). I've been with A2Hosting for about 5 years and generally really like them, but I think they may be going through some growing pains. We've been a customer of theirs since the beginning, and typically we get pretty good service, but this was just so shocking! Fortunately it was a pretty small shared hosting account with only a few low-traffic sites... but that really hurt my confidence level! Everyone makes mistakes, I guess... Sorry it took so long for your comment to show up! It got flagged as spam (too many dollar signs? I never quite understood how askimet worked…). I’ve been with A2Hosting for about 5 years and generally really like them, but I think they may be going through some growing pains. We’ve been a customer of theirs since the beginning, and typically we get pretty good service, but this was just so shocking! Fortunately it was a pretty small shared hosting account with only a few low-traffic sites… but that really hurt my confidence level! Everyone makes mistakes, I guess…

]]> By: Lawrence Krubner http://stereointeractive.com/blog/2010/02/21/web-host-mishaps-account-cancellation/comment-page-1/#comment-529 Lawrence Krubner Mon, 22 Feb 2010 03:22:32 +0000 http://stereointeractive.com/blog/?p=425#comment-529 Scott, I agree, good hosts are really hard to find. Of all the hosting companies I've dealt with, the only one that had really great customer service is RackSpace. I'd use RackSpace for all of my projects, except that they are crazy expensive. A basic server from them is close to $500 a month. Meanwhile, you can rent a dedicated server from Hostway for $100 a month. Hostway's customer service is much more slack than Rackspace. Hostway's data center in Austin, Texas has only one tech guy in it during the weekends - and the one time we ever got hacked was of course on a Friday night, and we had to wait till Monday to get an adequate response from Hostway. Still, they are so cheap, we stick with them. In one form or another, I've had an account with Hostway for 10 years now. Can you say which hosting company you are talking about? Scott, I agree, good hosts are really hard to find. Of all the hosting companies I’ve dealt with, the only one that had really great customer service is RackSpace. I’d use RackSpace for all of my projects, except that they are crazy expensive. A basic server from them is close to $500 a month. Meanwhile, you can rent a dedicated server from Hostway for $100 a month. Hostway’s customer service is much more slack than Rackspace. Hostway’s data center in Austin, Texas has only one tech guy in it during the weekends – and the one time we ever got hacked was of course on a Friday night, and we had to wait till Monday to get an adequate response from Hostway. Still, they are so cheap, we stick with them. In one form or another, I’ve had an account with Hostway for 10 years now.

Can you say which hosting company you are talking about?

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